1. INFORMATION WE COLLECT
We may collect the following types of information:
- "Personally Identifiable Information (PII)" means data that can identify you directly, such as your full name, email address, phone number, delivery address, and profession (e.g., nurse, doctor, pharmacist).
- "Delivery Data" refers to details generated through the use of Courimed’s services — including pickup and drop-off information, dispatch history, recipient names, and delivery timestamps.
- "Device & Usage Data" includes technical information like your IP address, browser type, device type, operating system, and how you interact with our app or site. We use this to improve performance and security.
- "Payment & Transaction Data" refers to billing-related details collected during transactions. This data may be handled by trusted third-party processors integrated with Courimed.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for purposes including:
- Service Fulfillment – To facilitate deliveries, pickups, and requests through our platform.
- Identity & Role Verification – To confirm your professional identity (e.g., doctor, pharmacist).
- Real-Time Tracking – To provide accurate updates to senders and recipients during transit.
- Platform Optimization – To improve Courimed’s logistics efficiency and user experience.
- Communication – To notify you of delivery activity or share important platform updates.
- Legal Compliance – To meet obligations under applicable laws or regulations.
3. SHARING OF INFORMATION
Courimed does not sell your personal data. However, we may share information with:
- Delivery Partners & Riders – Only the necessary data required to fulfill pickups and deliveries.
- Regulatory Authorities – If required by law, such as during audits or investigations.
- Trusted Third Parties – For hosting, analytics, payment processing, or communications.
4. DATA SECURITY
We implement both technical and organizational safeguards, including:
- SSL Encryption – Securing information transferred between users and our servers.
- Authentication Controls – Ensuring only authorized personnel access sensitive data.
- System Monitoring – Regular checks on our infrastructure for security and performance.
5. YOUR RIGHTS UNDER NDPR
You have the right to:
- Access the personal data we have about you.
- Request Correction or Deletion of inaccurate or outdated information.
- Withdraw Consent at any time where processing is based on consent.
- Lodge a Complaint with the National Information Technology Development Agency (NITDA).
6. DATA RETENTION
We retain your data only as long as needed to:
- Complete deliveries and related logistics.
- Comply with legal or financial regulations.
- Support internal analytics and service improvement.
7. UPDATES TO THIS POLICY
This Privacy Policy may be revised occasionally. We will always show the latest version on our website with an updated “Effective Date.”
8. CONTACT US
If you have any questions or concerns about how we handle your data, please contact us.
